Warranty & Return Policy

Warranty deal

► By warranty issues, please contact us at e-mail: europe@amtelectronics.com

► Sometimes if during a communication by email, our technical support team approves your case as under warranty — we can make a replacement for your problematic device for free.

 IMPORTANT  In this case please keep in mind that all costs of shipping the product back to us as well as a shipping cost for a new device from us to you will be made at your own expense* (even if the new replacement device itself will be free for you).

*Plus all the custom clearance payment (in case if your country is located outside of European Union).

► For AMT shipments we use DHL Express only (from AMT warehouse to you). 
But for sending a device back to us the choice of shipping method will be at your own discretion (from you to AMT warehouse).

30-Day Money-Back Guarantee

► This service is available for customers in the European Union only.

If for some reason a purchased product doesn’t suit your expectations or maybe you simply want to try a product in real work, you can use our "30-Day Money-Back Guarantee" program.

► If you want to use this service, you ought to contact us via europe@amtelectronics.com, to tell us about your decision and then to send the product to our Italian address.

► You ought to return the product in its original packaging including all accessories. The returned product doesn’t have to have signs of use and ought to be in its original state.

 NOTE  Upon receiving the product, we will refund the money you've spent when you ordered the product, minus the 25 euro commission. This commission isn't our profit, it's simply refunding of Our Shipping Service.

 IMPORTANT  The costs of shipping the product back to us will be made at your expense, and the choice of shipping method will be at your own discretion.

► If your product was made with some changes upon your request, and you still want to return it, then you will have to contact us and we will probably find some suitable decision.